What information do we collect?
We collect information from you when you respond to a survey. We also have personal information including your name and email address which we will keep confidential. We will only use this to contact you to invite you to participate in a survey and to do a draw if there is an incentive for the survey (if you opt-in for this incentive).
What do we use your information for?
To help our clients improve their customer service to you and to provide a better experience of their service to you and their other customers. The information we ask for includes feedback on your experience, preferences and concerns.
How do we protect your information?
At We Research, we are committed to our customers’ data privacy and information security. We offer the use of a secure server. No information relating to credit cards or other payment means is collected. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
At your request we can confirm what information we hold about you and how it is processed. If we hold personal data about you, you can request the following information:
- How your personal data is being processed;
- The purpose(s) of – and legal basis for – the processing of your data;
- How long the personal data will be stored;
- Details of your rights to correct, erase, restrict or object to such processing.
- Information about your right to withdraw consent at any time.
- How to lodge a complaint with the supervisory authority.
- The source of personal information if it wasn’t collected directly from you.
You may be asked to provide evidence of your identity. This is to make sure that personal information is not given to the wrong person.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We do not distribute your personal information to outside parties without your consent. This does not include trusted third parties who assist us in operating services so long as those parties agree to keep this information confidential.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.